Job Summary

As an internal sales person you will be a key aspect of the sales team within branch, you will be responsible for fostering good relationships with our customers having a pleasant and amenable telephone manner. Having already gained a good knowledge of the renewable industry you will acquire good product knowledge and support our customers with any inquiries relating to products, orders, deliveries and any ad hoc queries. You will be targeted to gain new customers, understanding the customers needs and making effective sales pitches as well as maintaining and gaining further business from current customers. 

Key Responsibilities

• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails
  
• Routing qualified opportunities to the appropriate Business Development Managers for further development and closure
  
• Process sales orders
  
• Following up on leads 
  
• Communicating with customers
  
• Understanding customers’ needs and identifying sales opportunities
  
• Preparing quotes
  
• Updating the CRM system 
  
• Work closely other departments to ensure accurate orders are sent out for delivery
  
• Solar design systems (training provided)
  
• Customer service

Requirements and Skills 

• Proven internal sales experience
  
• Track record of achieving targets
  
• Strong phone presence and experience cold calling
  
• Experience with online ordering an CRM systems
  
• Excellent verbal and written communications skills
  
• Strong listening and presentation skills
  
• Ability to multi-task, prioritize, and manage time effectively
  
• Proficiency in Microsoft office
  
• Exceptional customer service skills
  
• A proactive “can do” attitude 
  
• Team player